Privacy Policy

Keploom (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at keploom.com (the “Site”).

1. Information We Collect

We do not collect personal information automatically through forms or account registrations. The only personal information we may receive is if you choose to contact us directly via email at hello@keploom.com or support@keploom.com.

When you contact us by email, we may collect your name, email address, and any information you choose to include in your message. This correspondence is processed through Google Workspace, which acts as our email service provider.

2. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics uses cookies—small text files stored on your device—to collect information such as:

• Pages you visit and time spent on each page
• Your approximate geographic location (country/city level)
• Device type, browser, and operating system
• How you arrived at our Site (referral source)

This data is aggregated and anonymized. We do not use it to identify individual visitors. Google's use of this data is governed by Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect your experience on certain websites.

3. How We Use Your Information

Any information you provide when contacting us is used solely to respond to your inquiries and provide requested services. Analytics data is used to improve our Site and understand how visitors engage with our content. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

Email correspondence is retained for as long as necessary to address your inquiry and maintain records of our communications, typically for a period of three (3) years unless a longer retention period is required by law or for ongoing business purposes. Analytics data is retained in accordance with Google Analytics' data retention settings.

5. Data Security

We implement reasonable security measures to protect any information you share with us. Our email communications are processed through Google Workspace, which employs industry-standard security measures. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics — for website analytics
• Google Workspace — for email communications

Our Site may also contain links to third-party websites, including our social media profiles on LinkedIn and Instagram. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. International Users

Our Site is accessible globally. By using our Site, you consent to the transfer of any information you provide to Kuwait and other jurisdictions where we or our service providers operate. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, please be aware that your information may be transferred to and processed in countries that may not have equivalent data protection laws.

For EEA users: Our legal basis for processing your personal data is legitimate interest (responding to your inquiries) and consent (for analytics cookies, which you may decline).

8. Children's Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights or ask questions about our privacy practices, please contact us at hello@keploom.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Keploom
Email: hello@keploom.com
Website: keploom.com